Privacy Policy

Summary

We collect what we need to provide the service. We don't sell your data. We use industry-standard security. You can export or delete your data anytime.

1. Information We Collect

Account Information

When you create an account, we collect your email address, password (encrypted), and optionally your company name.

Invoice Data

We process the invoices you upload, including vendor information, amounts, line items, and any attached documents. This data is necessary to provide our service.

Usage Information

We collect information about how you use Remmi, including features used, actions taken, and performance data. This helps us improve the product.

2. How We Use Your Information

To provide and improve our invoice processing service
To train and improve our AI models (with your data anonymized)
To communicate with you about your account and our service
To detect and prevent fraud and security issues
To comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Third parties that help us operate (cloud hosting, email, analytics)
ERP Integrations: When you connect an ERP, we share necessary data for the integration to function
Legal Requirements: When required by law or to protect our rights

4. Data Security

We protect your data with:

256-bit AES encryption at rest
TLS 1.3 encryption in transit
SOC 2 Type II compliant infrastructure
Regular security audits and penetration testing
Role-based access controls

5. Data Retention

We retain your data for as long as your account is active. After account deletion, we retain data for 30 days for recovery purposes, then permanently delete it. Some data may be retained longer for legal compliance.

6. Your Rights

You have the right to:

Access your data
Export your data in standard formats
Correct inaccurate data
Delete your data
Object to certain processing

To exercise these rights, contact us at privacy@remmi.ai.

7. Cookies

We use essential cookies to operate the service and analytics cookies to understand usage. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes via email or in-app notification.

9. Contact Us

Questions about this policy? Contact us at privacy@remmi.ai.